Privacy Policy for Fekki AR/VR Solutions
1. Information We Collect
a. Personal Information
- Name
- Email address
- Account credentials
- Organization or company name
- Contact information
b. Usage Data
- IP address
- Browser type and version
- Pages visited and actions taken
- Device identifiers
- Log data and diagnostic information
c. Microsoft Data (if applicable)
If you connect your Microsoft account (e.g., via Microsoft Azure, Microsoft 365, or other services), we may access:
- Basic profile information (name, email)
- Permissions you explicitly grant through Microsoft APIs
We only access data necessary to provide our services and in accordance with permissions granted by you.
2. How We Use Your Information
We use the collected information to:
- Provide, operate, and maintain our services
- Authenticate users and manage accounts
- Improve functionality, performance, and user experience
- Communicate with you (support, updates, notifications)
- Ensure security and prevent fraud or misuse
- Comply with legal obligations
We do not sell your personal data
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your data under the following legal bases:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests (e.g., improving services, security)
4. Data Sharing and Disclosure
We may share information in the following circumstances:
a. Service Providers
We may share data with trusted third-party vendors who assist in:
- Hosting and infrastructure
- Analytics
- Customer support
- Security monitoring
These providers are contractually obligated to protect your data.
b. Microsoft Services
If integrated with Microsoft products, data may be processed in accordance with Microsoft’s terms and APIs, strictly within granted permissions.
c. Legal Requirements
We may disclose information if required to:
- Comply with applicable laws or regulations
- Respond to lawful requests from authorities
- Protect our rights, users, or services
5. Data Retention
We retain personal data only as long as necessary to:
- Provide our services
- Fulfill legal obligations
- Resolve disputes and enforce agreements
You may request deletion of your data at any time (see Section 8).
6. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption (in transit and/or at rest where applicable)
- Access controls
- Secure infrastructure practices
However, no system is 100% secure, and we cannot guarantee absolute security.
7. International Data Transfers
Your information may be transferred to and processed in countries outside your jurisdiction, including the United States. We ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses (SCCs)
- Compliance with applicable data protection laws
8. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
To exercise your rights, contact us at: info@fekki.io
9. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Improve user experience
- Analyze usage
- Provide essential functionality
You can control cookies through your browser settings.
10. Third-Party Links
11. Children’s Privacy
Fekki.io is not intended for individuals under the age of 13 (or equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.
Continued use of the service constitutes acceptance of the updated policy.
13. Contact Us
14. Microsoft Marketplace Compliance Statement
Fekki.io complies with Microsoft Marketplace requirements, including:
- Transparency in data collection and usage
- Limiting data access to user-consented scopes
- No unauthorized sharing of Microsoft user data
- Secure handling of all integrated service data