The challenge faced by our client

• Employee Training: difficulty in scaling production due to complex assembly processes and high turnover.

• Customer Onboarding: Customers needed help operating and troubleshooting electric vehicles.

Solution

• Fekki developed Augmented Reality (AR) conversion manuals:

• Employee Training: AR-enabled 3D models for interactive assembly instructions, reducing errors and training time.

• Customer Support: AR-powered user guides for intuitive vehicle operation and troubleshooting.

Results

• 30% faster training, 50% fewer production errors.

• Improved employee retention and customer satisfaction.

• 30% decrease in support requests.

We applied Fekki’s AR solution, which streamlined training and enhanced customer experience, pivotal in addressing challenges in the electric auto industry.

Our motto: Retain clients by empowering them!